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Frequently Asked Questions
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May I bring in my own caterer?
Plano Event Center's catering department is the exclusive caterer for Plano Event Center. Our catering manager will assist you in selecting from our wide variety of menus. Our chefs can also custom design a menu for your special event.
May we bring in our own alcohol?
Plano Event Center is the alcoholic beverage license holder, and therefore is required to purchase and serve all alcohol consumed at our facility. Events serving alcohol will require security at the customer’s expense. Plano Event Center management determines the ratio of guests to officers.
How many guests can your facility seat?
Collinwood Hall can seat up to 2,000 people theater-style and up to 1,400 people banquet-style. The Windhaven Room can accommodate up to 350 people theater-style and up to 200 people banquet-style. Please refer to our
room capacity chart
How soon can I book an event? Will you hold a date? How do I secure a date?
Events may be booked up to one year out in accordance with our booking policy. Tradeshows and conventions with a minimum number of hotel room nights are booked two years in advance. Reservations are taken on a first-come, first-served basis. A non-refundable 50% deposit (half of total rental fee) and a signed contract are required to secure a date on our books. Submit a
Request for Proposal
for your event.
What does the room fee include?
The lease fee covers rental of the room, tables and chairs, and set-up and tear down of the room. Our catering fees include table linens, china, glassware, and flatware. Tradeshows and expos pay extra for furniture.
What additional costs do I face?
General liability insurance is required for tradeshows, conventions, and events open to the public. Reservations with catering services will include applicable charges plus 20% service and 8.25% sales tax. Equipment (including Audio-Visual) will also include a 20% service charge. Equipment and lease fees may include 8.25% sales tax. Plano Event Center management may require Plano police officers and/or crowd control personnel at the guest’s expense.
May I decorate the room?
You may use non-residual tape, T-pins, and push pins to decorate for your event. Confetti, glitter, nails, hooks, screws, tacks, staples, putty, double-sided tape or strong adhesive tape may not be used. You are responsible for any damages to the facility and removal of all decorations, materials, trash, residue etc., after the event. Plano Event Center will provide trash cans. Decorations causing a high volume of trash and debris are subject to clean up charges.
May I bring a display vehicle into the hall?
Yes, Collinwood Hall has a 12-foot by 12-foot street-level move-in door. You may bring in a display vehicle. The Plano Fire Marshall requires that the gas tank contain less than 1/8 tank of gas, the gas cap be taped off, the battery disconnected, and protective plastic placed under the engine.
2000 E. Spring Creek Parkway
Plano, TX 75074
Call Today: 972-941-5840
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